When requesting a reschedule, ensure you have the following information prepared:

Would you like the step-by-step instructions for rescheduling online instead?

To reschedule your San Mateo County jury duty by text, you typically need to follow the instructions on your summons or the court’s automated system. Here’s what to do:

Common reasons for rescheduling include pre-planned vacations, medical appointments, student class schedules, or business conflicts.

If you have a medical condition that prevents service, you will need a doctor’s note. You can submit this via the online portal, by fax, or by mail. The note must state that you are unable to serve and suggest a date when you might be medically cleared (or state that you are permanently disabled).

Failing to respond to a summons can lead to fines or a "Failure to Appear" warrant. If the online portal isn't working for you, calling the office is always better than doing nothing.