Open the HSBC Mobile Banking App on your smartphone. Step 2: Log in using your usual method (fingerprint, face ID, or digital secure key PIN). Step 3: When the app asks for a security code for a transaction (e.g., online purchase or adding a payee), look for a push notification or an in-app prompt. Step 4: Open the prompt – it will ask you to verify the transaction details (e.g., amount and recipient). Step 5: Tap “Approve” or “Generate code.” Step 6: The app will generate a 6-10 digit numeric code. Type this code into the website or the bank’s other system where it is requested.
Some HSBC apps have a feature called "Digital Secure Key" that generates codes without needing a push notification.
Blog Post: Mastering Your HSBC Security Code – A Simple Guide how to generate security code hsbc
On the login or transaction page, select “Send code by SMS” (if available). Step 2: Wait a few seconds. You will receive a text message from HSBC. Step 3: Enter the numeric code from the SMS into the required field. Warning: SMS is less secure and often disabled for large transactions or new device setup.
: A 6-digit one-time code will appear. Enter this into the website where requested. Option 2: Using a Physical Security Device Open the HSBC Mobile Banking App on your smartphone
Press it to turn the device on and again to get your standard log-on code.
: Press and hold the green button for a few seconds to turn on the device. Enter PIN : Type in your unique Security Device PIN. Generate the Code : Step 4: Open the prompt – it will
: A common glitch is trying to generate a code while you are already logged into the app on the same phone. Remember to stay on the log-on screen to access the generator.
To generate a security code for HSBC, you can use either the (via the Digital Secure Key) or a physical Security Device . Most customers are now encouraged to use the mobile app, as many physical devices have been phased out or are no longer issued. Option 1: Using the HSBC Mobile Banking App