High Quality Network Audio Streaming

SonoBus is an easy to use application for streaming high-quality, low-latency peer-to-peer audio between devices over the internet or a local network.

the hardware information does not match with your dongle

Multi-user, multi-platform, open-source, completely free.

Simply choose a unique group name (with optional password), and instantly connect multiple people together to make music, remote sessions, podcasts, etc. Easily record the audio from everyone, as well as playback any audio content to the whole group.

By following these steps, you should be able to resolve the "hardware information does not match with your dongle" error and get back to using your device as usual.

Here’s a solid, professional response you can use (depending on your role — as a developer, support agent, or end user):

Open the (e.g., Sentinel Admin Control Center or CodeMeter WebAdmin).

The dongle is a piece of hardware that requires its own driver (often from brands like Sentinel, HASP, or CodeMeter). If your operating system updated recently, the old driver might be broken. Go to the software creator’s website.

It is incredibly frustrating to be in the middle of a project only to be stopped by a "hardware information does not match with your dongle" error. This message essentially means the software’s security system (the dongle) and your computer aren't shaking hands correctly. Understanding the Error

BEST PRACTICES

SonoBus does not use any echo cancellation, or automatic noise reduction in order to maintain the highest audio quality. As a result, if you have a live microphone signal you will need to also use headphones to prevent echos and/or feedback.

For best results, and to achieve the lowest latencies, connect your computer with wired ethernet to your router. Although it will work with WiFi, the added network jitter and packet loss will require you to use a bigger jitter buffer to maintain a quality audio signal, which results in higher latencies.

SonoBus does NOT currently use any encryption for the data communication, so while it is very unlikely that it will be intercepted, please keep that in mind. All audio is sent directly between users peer-to-peer, the connection server is only used so that the users in a group can find each other.

For getting started and lots of more detailed information please look at the SonoBus User Guide. Or download the PDF version of it.

For tutorial videos check out our YouTube channel.

The Hardware Information Does Not Match With Your Dongle Review

By following these steps, you should be able to resolve the "hardware information does not match with your dongle" error and get back to using your device as usual.

Here’s a solid, professional response you can use (depending on your role — as a developer, support agent, or end user):

Open the (e.g., Sentinel Admin Control Center or CodeMeter WebAdmin).

SUPPORT

We need your feedback! Please join the SonoBus Users group or send a message to and let us and the community know what you discover while using the software, and get answers to your questions. If you have Discord, you can join our server.

DONATE

SonoBus is free software, but if you want to help support development, please consider making a monetary donation via PayPal, thanks!