If your printer is stuck because of an "empty" print spooler—meaning jobs are either missing or stuck and won't clear—you typically need to manually reset the service and clear its cache folder . How to Manually Clear the Print Spooler
The Print Spooler is a vital component of the Windows operating system, but it is not immune to glitches. By learning how to manually stop the service and clear the PRINTERS folder, you can save yourself hours of frustration and avoid the "stuck on deleting" loop that plagues so many offices.
You must stop the service before doing this, or Windows will not let you delete the files.
