CZÂ |Â Kè
| Issue | Description | GM Countermeasure | |-------|-------------|--------------------| | (2014–2017) | Corrosion in torque sensor connector on Chevy Silverado/GMC Sierra | Revised harness and sealed connector (Campaign N192268490) | | Vague on-center feel (early models) | Customer complaints on Malibu/Equinox (2013–2015) | Software calibration update (Service Bulletin 16-NA-019) | | Steering wheel nibble | High-frequency vibration at highway speeds | Revised motor damping algorithm | | EV-specific tuning | Heavy EV batteries require higher rack force without hydraulic feel | Custom R-EPS with artificial friction mapping |
The GM Global EPC offers a range of benefits to users, including:
The GM Global EPC was first introduced in the late 1990s as a replacement for the company's traditional paper-based parts catalogs. The system was developed to improve the accuracy and efficiency of parts identification, ordering, and delivery. Over the years, the EPC has undergone significant enhancements, including the addition of new features, improved user interfaces, and expanded content.
For GM dealerships, the Global EPC is not just a catalog—it is a revenue engine. Accurate parts identification directly correlates to:
