The Secure Key now generates a new 6-digit passcode every 30-60 seconds.
Most users now prefer the Digital Secure Key, which is built directly into the HSBC mobile app. Setting this up often deactivates any existing physical secure key you may have. Secure Key | Digital Secure App - HSBC UK activate secure key hsbc
Depending on the device you have, follow the relevant steps below. The Secure Key now generates a new 6-digit
| Step | Action | | :--- | :--- | | | Log into HSBC Online Banking (desktop/laptop) using your existing username & password. | | 2 | Navigate to Security & Alerts → Manage Secure Key . | | 3 | Select “Activate a new Secure Key” . | | 4 | On your physical Secure Key: Press and hold the green ‘On’ button for 3 seconds. | | 5 | The device will display “Activate?” . Press the green tick button to confirm. | | 6 | The device shows an 8-digit Activation Code . Enter this code into the online banking field. | | 7 | The bank will respond with an 8-digit Response Code . Enter this back into the Secure Key device (using number keys). | | 8 | Press the green tick to confirm. The device will show “Activated” . | | 9 | Create a 6-digit device PIN (do not reuse your online banking password). | Secure Key | Digital Secure App - HSBC
| Type | Form Factor | Activation Method | Dependency | | :--- | :--- | :--- | :--- | | | Handheld battery-operated device with screen & button | Via HSBC online banking (website) | Requires existing login credentials | | Digital Secure Key | Built into HSBC Mobile Banking App | Via app installation & push notification | Requires registered mobile number |
Learn more Copy Creating a public link... You can now share this thread with others Good response Bad response 15 sites Secure Key FAQs | Ways to Bank - HSBC Expat What's a Secure Key? HSBC Secure Key, as the name suggests, is like a front door key for your HSBC online banking. It is roughly h... HSBC Expat Secure Key FAQs | Ways to Bank - HSBC Expat Log on to online banking like you normally would, and you will be prompted to activate your device. Enter the activation code we s... HSBC Expat Secure Key FAQs | Ways to Bank - HSBC Expat What's a Secure Key? HSBC Secure Key, as the name suggests, is like a front door key for your HSBC online banking. It is roughly h... HSBC Expat Digital Secure Key | Mobile Banking App - HSBC Expat What is Secure Key? Our Secure Key service offers enhanced protection against fraud and identity theft. When you're logging on to ... HSBC Expat Digital Secure Key | Mobile Banking App - HSBC Expat What is Secure Key? Our Secure Key service offers enhanced protection against fraud and identity theft. When you're logging on to ... HSBC Expat Secure Key Troubleshooting Guide - HSBC CIIOM Check your date and time settings on your mobile device. Make sure you have the option to set the date and time automatically turn... HSBC Channel Islands and Isle of Man Security Updates | Online Banking Security Device - HSBC USA How do I set up a new Security Device? * Log on to the HSBC Mobile Banking app with your username. * Select to verify your identit... HSBC USA HSBC Physical Secure Key FAQ - Online Banking How do I activate my Physical Secure Key? You'll need to activate your Physical Secure Key before you use it for the first time. L... HSBC Malta HSBC Physical Secure Key FAQ - Online Banking How do I activate my Physical Secure Key? You'll need to activate your Physical Secure Key before you use it for the first time. L... HSBC Malta Security Updates | Online Banking Security Device - HSBC USA What's new? The Digital Security Device gives you added protection against the threat of fraud. It's also quicker and easier to lo... HSBC USA How To Set Up Your Digital Secure Key - HSBC Malta Download the app * Open the app. To activate the Digital Secure Key you will need your online banking username and password. Follo... HSBC Malta How To Set Up Your Digital Secure Key - HSBC Malta Getting started. Following registration for online banking you'll be asked to set up a Secure Key. You can use your phone to set u... HSBC Malta How to activate your Digital Secure Key and generate security ... Sep 27, 2023 —
HSBC will never ask you to generate a Secure Key code over the phone, via email, or via text message. You should only generate a code when you are actively logging into the banking portal or authorizing a payment you have initiated yourself.