Staying connected means staying secure. By using the Epic Remote Desktop responsibly, NYCHHC staff ensure that New Yorkers receive continuous, high-quality care—no matter where the clinician is logging in from.
Enter your standard NYC Health + Hospitals Windows/Active Directory username and password.
: You must have the Duo Mobile app installed on a smartphone that has been activated within the NYC H+H network.
The portal at epicremotedesktop.nychhc.org is the primary gateway for NYC Health + Hospitals (NYC H+H) staff to access the "H2O" (Epic) electronic health record system from off-network locations. Essential Requirements for Access
: Open a web browser (Google Chrome or Internet Explorer are recommended) and go to epicremotedesktop.nychhc.org.
: Check your phone for a push notification from the Duo Mobile app. Tap "Approve" to authorize the session.
Guide to Epic Remote Desktop for NYC Health + Hospitals Employees
Users often report three specific problems with NYCHHC’s Epic Remote Desktop:
For users with H+H-issued laptops or specific administrative privileges.
Staying connected means staying secure. By using the Epic Remote Desktop responsibly, NYCHHC staff ensure that New Yorkers receive continuous, high-quality care—no matter where the clinician is logging in from.
Enter your standard NYC Health + Hospitals Windows/Active Directory username and password.
: You must have the Duo Mobile app installed on a smartphone that has been activated within the NYC H+H network.
The portal at epicremotedesktop.nychhc.org is the primary gateway for NYC Health + Hospitals (NYC H+H) staff to access the "H2O" (Epic) electronic health record system from off-network locations. Essential Requirements for Access
: Open a web browser (Google Chrome or Internet Explorer are recommended) and go to epicremotedesktop.nychhc.org.
: Check your phone for a push notification from the Duo Mobile app. Tap "Approve" to authorize the session.
Guide to Epic Remote Desktop for NYC Health + Hospitals Employees
Users often report three specific problems with NYCHHC’s Epic Remote Desktop:
For users with H+H-issued laptops or specific administrative privileges.
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