Zammad - Addons [updated]

A: Yes, as long as you comply with the GNU AGPLv3 license (your addon must also be open source if it links directly to Zammad core). API-based addons can be proprietary.

For system administrators, the Marketplace offers "Packaged" addons. These fall into several categories: zammad addons

One of the most powerful addon types is the . Zammad natively supports Email, Twitter, Facebook, and Telegram. A: Yes, as long as you comply with

: New Zammad ticket → Send SMS via Twilio → Create Trello card → Post to Teams. These fall into several categories: One of the

If an addon needs an API endpoint (e.g., a webhook receiver), it mounts a route. Because Zammad uses an API-only backend for its frontend, addons often add endpoints to the api/v1 namespace.

A: No official app, but the web UI is responsive. Community wrapper apps exist (e.g., Zammad Mobile on GitHub).

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