| Tool | Integration with BOB | |------|----------------------| | | A housekeeper can chat a supervisor directly from the BOB screen. | | MyLearning (training) | New hires complete a “BOB Simulation” module before accessing live data. | | Heart of Hyatt (recognition) | Supervisors can send a digital “shout-out” from BOB when a team member completes a tough assignment. | | GuestVoice (survey data) | If a guest complains about cleanliness in a post-stay survey, BOB highlights the responsible housekeeper for coaching. |