Bethany tried. She ran an uninstaller. The driver vanished from the list, then reappeared five seconds later. She tried to overwrite the DLL file. It was locked by “System.” She tried to disable the Print Spooler service. The service stopped, but the unplugged printer still hummed.
She sat down and opened Task Manager. She looked for the “Microsoft Print to PDF” process. It wasn’t there. She looked in the Print Management console. The driver was listed, but its date was not 2018, when Microsoft introduced it. Its driver date was . Its digital signature was not Microsoft Corporation. It was E. Whittaker, Clockmaker, Hanover. microsoft print pdf