Understanding why the communication failed is the first step toward a fix. Frequent culprits include:

The most common cause for this specific error code is having connected to your computer at the same time. When the reset tool scans for a device, it gets "confused" by the extra connections, resulting in a communication failure. Quick Fixes

If you are reading this post, you are likely staring at your computer screen in frustration. You were trying to print an important document, a shipping label, or a photo, and instead of the soothing hum of a printer at work, you were hit with .

If the error persists after these steps, the issue may be hardware-related:

Disconnect any network cables or turn off the printer’s Wi-Fi.