Receiving a call from an unknown number can be stressful, especially when you don’t recognize the company name. In this post, we’ll break down exactly who LiveVox is, why they might be calling you, and what steps you should take next.
This is the big one. Many third-party collection agencies use LiveVox’s dialer system. If you are behind on a credit card, medical bill, student loan, or utility payment, the collector is likely using LiveVox to ring your line. livevox calling me
If the calls are regarding a debt, the Fair Debt Collection Practices Act (FDCPA) is on your side. Send a certified letter asking them to stop all communication. Once they receive it, they can only call one more time to tell you they are stopping. Receiving a call from an unknown number can
Ignoring a legitimate call could mean missing an important appointment or letting a debt issue escalate. Answer the phone, but listen carefully. Send a certified letter asking them to stop
Since LiveVox is the software provider, the reason for the call depends on who is using the software on the other end. Here are the most common scenarios:
Doctor’s offices and hospitals use automated systems to confirm appointments or remind patients of upcoming visits. If you have a dentist or doctor appointment coming up, this might be the source of the call.
Because the software is used by many different entities, it is possible for a bad actor to make their call look like it is coming from LiveVox to trick you into answering.