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Windows often defaults to internal speakers or headphones even after you plug in a USB device.

If it’s not listed, right-click in the Sound control panel → and Show Disconnected Devices .

Sometimes the issue isn't the audio driver, but the USB controller driver. Go to your computer manufacturer’s website (Dell, HP, Lenovo, etc.) or your motherboard manufacturer’s website (ASUS, MSI, Gigabyte) and update the Chipset and BIOS drivers.

Follow these steps in order to diagnose and fix the issue.

Click the speaker icon in your taskbar and manually select "AB13X USB Audio" as the active output device. Key Solutions for AB13X Issues 1. Disable the "HID-Compliant Consumer Control Device"