This department handles:
: Text "SECURITY" and your seat location to 61592 . External Services For services managed by third parties near the ballpark: pnc park phone number
: 412-321-BUCS or 1-800-BUY-BUCS (1-800-289-2827). PNC Park Tours : 412-325-4700. Lost and Found : 412-325-4869. Special Events (Non-Game Day) : 412-325-4746. Premium Sales & Suites : 412-325-4444. Disability Access & Guest Experience : (412) 323-5000. This department handles: : Text "SECURITY" and your
Calling ALCO is your best bet for:
Because this is the main line, wait times can be longer on game days or during the off-season ticket rush. It is best to call during standard business hours (typically 9:00 AM to 5:00 PM on non-game days) for the fastest service. Lost and Found : 412-325-4869
The Pittsburgh Pirates social media team is very active. While they can’t handle sensitive account information over DM (Direct Message), they are great for pointing you in the right direction.