New! — Miradore Messages

Check the boxes next to the specific devices or device groups that need to receive the notification.

Sending a custom message to a misplaced or stolen device's lock screen with return instructions and contact numbers.

If you’re not seeing expected messages: miradore messages

In Miradore (MDM/UEM), “messages” generally refer to three things:

Trigger: Event log contains "storage limit exceeded" Action: Send email to IT admin + push notification to user. Check the boxes next to the specific devices

To ensure seamless delivery of Miradore messages, IT infrastructure teams must account for a few technical prerequisites:

| Message | Likely Cause | Fix | |---------|--------------|-----| | Certificate not trusted | Expired or missing CA cert | Re-issue enrollment profile | | Policy fetch failed (401) | Authentication error | Re-enroll device or check API user | | Storage limit exceeded | Logs or profiles too large | Clean up old policies or increase storage | | License limit reached | Too many enrolled devices | Remove inactive devices or upgrade plan | | Apple push notification error | Expired APNs certificate | Renew Apple Push Certificate in Miradore | To ensure seamless delivery of Miradore messages, IT

On Android devices, the Miradore Client application must be granted permission to display notifications during the initial deployment and enrollment process.