: You need to ensure that Remote Desktop (usually C:\Windows\System32\mstsc.exe ) is allowed. If you don't see it in the list, you might need to add it manually.
To use Remote Desktop while running Norton, you must manually configure the firewall to recognize the connection as safe.
Are you on a or trying to connect remotely over the internet ? What version of Windows are you running? Are you seeing a specific error code (like 0x204 or 0x4)? norton security suite allow remote desktop
:
Ensure Remote Desktop is actually enabled in Windows (Settings > System > Remote Desktop). : You need to ensure that Remote Desktop
Choose and click Next .
Ensure the host computer is not set to go to sleep, as Norton cannot "wake" a computer for an RDP session. Are you on a or trying to connect remotely over the internet
Only use this for quick testing. Disabling the firewall leaves your PC vulnerable.
Navigate to the tab to see if the Remote Desktop app is already listed, or go directly to Traffic Rules for a more global fix. Step 2: Create a Traffic Rule for RDP
In the settings, look for Network Cost Awareness or Public Network Exceptions .