Tresa Thompson Digital Disruption And Transformation ✭
Her approach emphasizes creating cultures of respect, innovation, and excellence, which are critical for sustaining digital transformation beyond just technical implementation. Educational and Professional Background
Unlike radical disruptors who mock old systems, Thompson respects them. She advocates for a "two-speed IT" architecture: a reliable "utility speed" for core finance/HR, and a "hyper-speed" lane for customer-facing innovation. tresa thompson digital disruption and transformation
The screen populated with a map of the Pacific Northwest. Little green dots—trucks—were moving, but their routes were jagged, shifting in real-time. "The AI is rerouting based on weather patterns and fuel consumption," Sarah explained. "In the old system, dispatch would have held them at the hub until the storm passed. The algorithm is threading the needle. It’s saving them twelve hours." The screen populated with a map of the Pacific Northwest
Thompson dismisses vanity metrics (e.g., number of apps deployed). She measures TV = (Speed of Decision / Time to Execute) . If decisions take longer than two days, the transformation is failing. "In the old system, dispatch would have held
Thompson’s approach is codified in a 3-pillar model designed to convert disruption from a threat into an opportunity.