Ubc Efap Jun 2026

A calm voice answered on the second ring. "Thank you for calling the assistance program. This is Sarah. How can I help you today?"

Coverage extends to spouses/partners, dependent children (typically up to age 24 if in school), and dependent parents living with the employee.

Leo opened his mouth, but his throat tightened. "I... I don't really know why I'm calling," he stammered. "I’m not suicidal or anything. I’m just an engineering student. I’m just really, really overwhelmed."

Generally eligible if the appointment is at least 50% and 12 months in length. ubc efap

Walking across campus, head down against the drizzle, he ended up near Brock Hall. He paused, the wet leaves sticking to his boots. He remembered a pamphlet someone had shoved into his hand during orientation week, something that had ended up at the bottom of his backpack. UBC EFAP. Employee and Family Assistance Program. Or for students, the Student Assistance Program .

Sarah validated his feelings. She wasn't there to fix his labs; she was there to help him fix his perspective. She offered him options: "We can set you up with a counsellor for short-term support to help you navigate this semester. Or, if you prefer, we have digital resources and life-coaching modules available right now through the app."

Most employees are automatically enrolled based on their appointment details: Employee and Family Assistance Program A calm voice answered on the second ring

: Unlimited short-term counselling for mental health, stress, and grief, available 24/7 via phone, virtual sessions, or in-person.

He had a plan. He had an appointment for a phone session the following Tuesday. He had a login for the "My SSP" app where he could chat with someone if the panic returned at midnight.

He pulled out his phone, his fingers cold and stiff. He typed in the acronym: . How can I help you today

Student appointments are typically not eligible for EFAP but can access UBC Student Counselling Services. Core Services Offered

He closed his laptop with a snap. He needed to get out. He needed air.