Troubleshooting the "Getting Package Info Failed" Error on Huawei Devices
Still no luck. Has anyone solved this on EMUI 12 or HarmonyOS 3? Could it be a server-side issue or something with the recovery partition?
Getting package info failed
Hi everyone, I'm trying to update my Huawei P40 Pro via HiSuite, but I keep getting the error "Getting package info failed" at around 20%. I've tried:
Sometimes the system component responsible for installing apps gets confused. getting package info failed huawei
Sometimes the standard Settings menu fails, but the dedicated Support app (often rebranded as "My Huawei") can bypass the glitch. Open the My Huawei app. Go to the Support tab. Tap on the Update icon.
The computer’s wired connection and superior processing power can often bypass the "getting package info" timeout that occurs on mobile. Final Thoughts Troubleshooting the "Getting Package Info Failed" Error on
"Getting package info failed" on Huawei P40 Pro – any fix?